FAQ
Version dated July 13, 2026
What is Fabrika?
An AI platform for generating marketing creative: banners, photos and videos, marketplace product cards, websites, vector graphics, design systems and media strategies — all in your brand style.
How do I pay?
The Service is prepaid: top up your balance in the Billing section, and the cost of each task is deducted from it. No subscription.
Can I get a refund?
The unused balance is refundable upon request to hello@fabrika.ad. Amounts spent on completed operations are non-refundable except for materially defective service. See the Terms of Service for details.
In what formats do I get results?
Finished materials are provided as electronic files in your dashboard.
Is my data safe?
Data is processed under our Privacy Policy and the GDPR. Card details are handled by payment providers, not by the Service.
Who owns the results?
Rights in generated results are assigned to you to the extent we hold them; you are responsible for how the results are used and for compliance with third-party rights (see the Terms of Service).
How do I contact support?
Write to hello@fabrika.ad.